RateItAll's mail server is a piece of garbage. It's always crapping out on us, and worse, it slows down the reviewing process on the site - here's why:
When somebody sets up an email alert on an item or for a reviewer, when a review is posted, the site waits for the email alert to be generated before loading the page. Because the mail server is so crappy, this sometimes takes a few seconds (sometimes more than a few), meaning the page hangs until that connection is made with the mail server.
Well the server has been getting progressively worse. Today, it was taking so long to post a review, that I've decided to just turn email alerts off until we can get a new mail server in place.
So, we're shelling out the $600 for a new server, which should be up sometime tomorrow. Until then, there will be no email alerts (new messages, new ratings, etc.) sent from RateItAll.
The good news is that the reviewing process is super fast now.
9/4/07
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