Showing posts with label email. Show all posts
Showing posts with label email. Show all posts

8/21/09

Have a Blackberry, Pre, or an iPhone? You can now post reviews on the go.

One other aspect of our reviews@rateitall.com feature that we haven't really mentioned - this is a baby step towards making RateItAll a mobile service.

If you have email on your phone, you can now post reviews just by sending an email to reviews@rateitall.com.

Somebody has already figured this out:

Some Coverage for reviews@rateitall.com

Here are some links to some coverage and more information on our new reviews@rateitall.com feature:

TechCrunch

HyveUp

Press Release

Twitter Stream

reviews@rateitall.com FAQ page

8/19/09

Major Product Announcement

For the last few weeks, there have been whispers around RIA-land of an important new feature - the ability to post reviews, instantly, via email.

We have just released this feature publicly.

There are two ways to post your reviews via email.

1) The easy way. Look for the "email your review" link on any RateItAll item page. It looks like this:


2) The easier way. Email your review to reviews@rateitall.com

Here's how:



That's it. Of course, you can also attach images to your emailed reviews, and the resizing and formatting happens automagically.

Believe it or not, it was very, very hard to make this feature so easy to use.

Please help us out by hammering on this feature a bit. Send feedback to feedback@rateitall.com (it blasts out to the whole team this way).

5/27/09

Perfect Review Sharing

We've spent the last few weeks working very hard on improving the sharing functionality associated with various parts of RateItAll - specifically, Lists, Items, and Reviews.

We've focused our efforts on three ways to share in particular:

- Email
- Facebook
- Twitter

If you look at the top of the right hand column of any List, Item, or Review page, you will now see a "Share This Page" module:

First, let's look at the email sharing option.

Let's say I wanted to share my awesome list of Mexican Beer (which I am very proud of) with my friends via email.

Clicking the envelope icon on my Mexican Beer page pops open the following form:



With this form, I am able to type in email addresses one by one, and include a brief note.

I can also pull in contacts from my address books on services like Yahoo! Mail and Gmail by clicking the "Use Your Address Book Instead" button:


This tool lets you select friends from your address book to receive an email with a link pointing to your list (or item, or review).

Now let's look at Facebook. By now, just about everyone has a Facebook account, and Facebook's newsfeed format is a perfect way to share your lists, reviews, or items with your Facebook friends.

Clicking the Facebook Icon (farthest one on the right), will do one of two things depending on if you are logged into Facebook at that moment:

If you are logged into Facebook, you will see a prompt from Facebook that looks like this:



If you are not logged into Facebook, you will be prompted to login to your Facebook account before seeing the posting prompt above:



When you share a RateItAll story on Facebook, your Facebook profile will look like this:



And when my Facebook friends share RateItAll stories, this is what I see on my Facebook home page:



Now let's talk about Twitter. I know that folks on RIA are a bit skeptical, but this service is taking off like a rocket right now.

Clicking on the light blue "T" icon:

Will automatically open up a new browser window that includes a link to the page (list, item, or review), as well as some text that indicates whether it's a list, item, or review that you are sharing. Here is what it looks like - note that the posting field is pre-populated with the link and text, all you have to do is click "update":



One thing to note - you can share any list, item, or review page to Facebook, Twitter, or Email, whether or not you created the page, and whether or not you are even logged in to RateItAll.

These sharing features are available to everyone, and we hope they will be a great way to get more exposure for your reviews and lists.

Please poke around and let us know what you think.

9/6/07

New Mail Server Online

Wow. So far, it seems like the new mail server is having a substantial impact on overall site performance, specifically in terms of:

- Leaving a review (page is no longer hanging as email alerts are sent out)
- Sending a personal message
- Inviting others to rate / join

I knew our old mail server was crappy, but I didn't know it was THAT crappy.

9/4/07

Email Alerts Turned Off

RateItAll's mail server is a piece of garbage. It's always crapping out on us, and worse, it slows down the reviewing process on the site - here's why:

When somebody sets up an email alert on an item or for a reviewer, when a review is posted, the site waits for the email alert to be generated before loading the page. Because the mail server is so crappy, this sometimes takes a few seconds (sometimes more than a few), meaning the page hangs until that connection is made with the mail server.

Well the server has been getting progressively worse. Today, it was taking so long to post a review, that I've decided to just turn email alerts off until we can get a new mail server in place.

So, we're shelling out the $600 for a new server, which should be up sometime tomorrow. Until then, there will be no email alerts (new messages, new ratings, etc.) sent from RateItAll.

The good news is that the reviewing process is super fast now.

2/20/07

Email Alerts Fixed

I'd say that the installation of the new quad core server went incredibly smoothly. There was limited downtime, and as of yet, no serious bugs that arose.

The only moderately impactful glitch that I'm aware of was the inability of the new Web server to talk to the email server. This meant that stuff like email alerts when someone sent you a message wasn't working.

I'm happy to say that we've resolved this, and that all email alerts should be working again.

Apture